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Virginia Information Referral
Contact: 2-1-1
Huge database of community resources for Virginia Residents

 

BUDGETING
Franklin County Family Resource Center
Contact: Cindy Treadway 540-483-5088
Website: www.franklincountyva.org/shelter
E-mail: Cindy Treadway
Open: Mon-Fri
Hours: 9:00 am - 4:30 pm
Eligibility: Must be a resident of the Shelter
CAMPS
CampTreehouse - Carilion Hospice Service
Contact: Carilion Hospice Service 540-224-4753
Open: Camp takes place in April
Eligibility:  This camp is for children ages 6 - 17 years of age who have had a loved one die. 
Fee: $40.00 per camper or $120.00 maximum per family
*Scholarships can be requested*
CLOTHING
Red Valley United Methodist Church
Open: Saturdays - Hours: 9:00 am - 1:00 pm
Eligibility: None
*Clothing for Men, Women, Children & Babies*

Henry Fork Center
Contact: Susan Putnam 540-483-2819
Open: Some Mondays & Saturdays (varies) - Hours: 8:00 am - 1:00 pm
Eligibility: None
*Clothing for Men, Women, Children & Babies*

St. James Community Center
540-365-0760
Open: Wednesdays - Hours: 11:00 am - 2:00 pm
Eligibility: None
*Clothing for Men, Women, Children & Babies*

Discounted - Goodwill Industries
540-483-9217
Open: Monday - Sunday - Hours: Mon-Sat 8:00 am - 9:00 pm, Sun. 12:00 pm - 8:00 pm
*Carry a wide variety of used clothing, furniture, etc., at discounted prices.  Open to everyone*
DENTAL
Franklin County Dental Clinic
Contact: Franklin County Health Dept. 540-484-0292
Open: Monday - Friday - Hours: 8:15 am - 12:00 pm. 1:00 pm - 5:00 pm
Eligibility: You  must live in the counties of Franklin, Henry, Patrick or the City of Martinsville.  You do not have any dental insurance.  You must bring proof on income for entire household.  Persons 18 and older pay a $10.00 flat fee plus any chares they incur which must be paid at time of visit.
*Dental care for men, women and students in the 9th grade or higher*
DISASTER
American Red Cross
Contact: Any Staff 540-483-5621 or 540-985-3560
Open: 7 days a week - Hours: 24 hours a day
Eligibility:  Victim of a disaster
EDUCATION
Franklin County Adult Education Center
Contact: Any Staff 540-483-0179
Open: Monday - Friday - Hours: Mon. Tues. Wed. Thurs 8:30 am -8:30 pm, Fri. 8:30 am-12:00 pm
Eligibility: Must be over 18 years of age

English as a Second Language
Cross Point Community Church
Contact: David Jones 540-489-5683
Open: Classes are held Sunday 8:30 am - 9:30 am and Wednesday 6:30 pm - 8:00 pm
Eligibility: None, Free Service

After School Programs
YMCA
235 Technology Dr
Rocky Mount, VA 24151
Phone: 540-489-9622
EMPLOYMENT FOR DISABLED INDIVIDUALS
Department of Rehabilitative Services
Contact: Any Staff 800-552-5019
Website: www.vadrs.org
Open: Monday - Friday - Hours: 8:30 am - 5:00 pm
Eligibility: Disabled individuals only
FINANCIAL AID
American Cancer Society - Martinsville/Franklin Unit
Contact: Robin Minter 866-638-8944
Open: Mon. - Fri. - Hours: 9:00 am - 5:30 pm
Eligibility: Open to all cancer patients
Fees: None

American Red Cross
Contact: Any Staff 540-985-3560
Open: 7 days a week
Eligibility: Military Families

American Red Cross
Contact: Tonya Williams 540-985-3560
Website: www.roanokevalleyredcross.org  
Open: Mon. - Fri. - Hours: 8:00 am - 5:00 pm
Eligibility: For victims of natural disasters or fire

Franklin County Department of Social Services
Contact: Receptionist 540-483-9247
Website: www.dss.state.va.us  
Open: Mon. - Fri. - Hours 8:30 am-5:00 pm
Eligibility: Based on income, residents of Franklin County

Helping Hands of Franklin County
Contact: Dr. Sam Campbell 540-483-2387
Open: Tuesdays & Thursdays - Hours: 9:00 am - 1:00 pm (by appointment only)
Eligibility: Must be a resident of Franklin County
*Help with budgeting also provided*

Ram House
Contact: Any Staff 540-345-8850
Open: Monday - Friday - Hours: 8:00 am - 4:00 pm
Eligibility: Must live in NW or SW Roanoke or have a referral from their local Social Service Agency

Salvation Army
Contact: Any Staff 540-483-1775
Open: Monday, Wednesday, Friday - Hours 8:30 am - 5:00 pm
Eligibility: Franklin County Residents

St. Johns
Contact Sarah 540-343-9341
Open: Tuesday mornings only - Hours 9:00 am until funds run out (lines start forming at 7:00 am)
Eligibility: Must be in need
*Financial Assistance for men & women who have cut off notices on electric bills or have eviction notices*

Step, Inc.
Contact: Any Staff 540-483-5142
Website:  www.stepinc.com  
Open: Mon. - Fri. - Hours: 8:30 am-4:30 pm
Eligibility: Income & other requirements (as requested)
FOOD
God's Provision
Contact: Joyce White 540-483-0726
Eligibility: Income Requirements

Gogginsville United Methodist Church
Contact: Brad Dulaney 540-483-3626
Eligibility: Determined on an Individual Basis

St. James Community Center
Contact: Kitty Martin 540-365-0760
Open: Wednesday - Hours: 11:00 am - 2:00 pm
Eligibility: Based on need; once a month only

Red Valley United Methodist Church
Contact: Bev Flowers 540-721-2275
Open: 2nd & 4th Tuesday night of each month - Hours: 6:15 pm - 7:15 pm
Eligibility: Call for requirements

Heavenly Manna
Contact: Joyce Sigmon 540-483-9832
Open: Monday - Hours: 10:00 am - 5:00 pm
Eligibility: Income Based

Church of God
Contact: Frances or Bertha Kay 540-365-0753
Open: Can call anytime
Eligibility: Must call

Share Host Food Program Location - Red Valley United Methodist Church
Contact: Selena Slate 540-721-4882
Eligibility: Must do 2 hours community service & pay set fee of $17.00 & choose between 2 food packages (packages vary)
Accepts: Food Stamps, Debit Cards, Cash or checks
*Economically priced food packages: for interested individuals*

Share Host Food Program Location - Vision of Hope
Contact # 1: Fannie Botts 540-493-1515     Contact #2: Rose Page 540-482-0107
Eligibility: Must do 2 hours community service and pay a set fee of $17.00 & choose between 2 food packages (packages vary)
Accepts: Food Stamps, Debit Cards, Cash or checks
*Economically priced food packages: for interested individuals*
FURNITURE
Discounted - Goodwill Industries
540-483-9217
Open: Monday - Sunday - Hours: Mon-Sat 8:00 am-9:00 pm, Sun. 12:00-8:00 pm
*Carry a wide variety of used clothing, furniture, etc., at discounted prices.  Open to everyone*
GOVERNMENT
Social Security Administration
Contact: Any Staff 800-772-1213
Website:  Social Security Administration
Open: Monday - Friday - Hours: 9:00 am - 4:00 pm
Eligibility: U. S. Citizens
Disability
Open: 7 days a week - Hours: 24 hours a day
Eligibility: As determined by the Social Security Administration

Virginia Dept of Health
Contact: Any Staff 804-662-6200
Website: Virginia Dept. of Health
Open: Monday - Friday - Hours: 8:00 am - 4:45 pm
Eligibility: Vital Records are available to immediate family members only with a valid ID.
Fee: $12.00 per copy

Virginia Dept of Motor Vehicles
Contact: Customer Service Rep. 866-368-5463 or 800-435-5137
Website: DMV
Open - Monday - Friday - Hours 9:00 am - 5:00 pm, Saturday 8:00 am - 12:00 pm
Eligibility: Individuals who are residents of Virginia

Driver's License
Eligibility: Must be 16 yrs. 3 months or older, have 2 proofs of identity, one proof of legal presence, one proof of VA residency, pass examination and vision test.
*Individuals 19 and under must have successfully completed a state approved drivers' education program*
Fees: Vary
HOTLINES
CONTACT of Martinsville/Henry County
Contact: Robin McCoy 540-489-5490
E-Mail:   contactmhc@earthlink.net
*Offers a free 24-hour helpline, crisis line, and information and referral line for residents of Franklin County, Patrick County, Martinsville and Henry County*

Family Help Line
540-483-1234
Website: www.franklincountyva.org/shelter
E-Mail: Cindy Treadway
*24 hour crisis & information and referral line for victims of Domestic Violence and/or Homelessness*

Virginia Family Violence & Sexual Assault Hotline
800-838-8238
*Support, information and referrals*
IMMIGRATION
Catholic Diocese of Richmond 
Contact: Any Staff 540-342-7561
Open: Monday - Friday - Hours: 9:00 am - 5:00 pm
Eligibility:  Services for Immigrants or Refugees

National Immigration Law Center
Contact: Any Staff 213-639-3900
Website:  www.nilc.org 
Open: Monday - Friday - Hours: 9:00 am - 5:00 pm (Pacific Time)
Eligibility: Low Income Immigrants

Virginia Poverty Law Center
Contact: Any Staff 804-782-9430 Website:  www.vplc.org     
Open: Monday - Friday - Hours: 8:30 am - 5:00 pm
Eligibility: Based on Income

ASISTA
Website:  www.asistaonline.org    
Eligibility: Provide assistance to immigrant women with domestic violence issues

Aydua, Inc.,
202-387-4848
Website:  www.ayudainc.org 
Open: Monday - Friday - Hours 9:00 am - 5:00 pm
Eligibility: For immigration services there is an initial fee of $20.00.  Fees for domestic violence services are on a sliding scale depending on your income.  Fees can be waived in certain circumstances.
IMMUNIZATION RECORDS
Children's Clinic
Contact: Any Staff 540-483-2849
Open: Monday - Friday - Hours: 9:00 am - 12:00 pm, 1:00 pm - 4:00 pm
Eligibility:  Parents/Guardians whose child is a patient or received immunization there

Carilion Medical Associates
Contact: Medical Records 540-484-4800
Open: Monday - Friday - Hours: 8:30 am - 12:30 pm, 1:30 pm - 4:45 pm
Eligibility:  Individuals must sign a record release and fax it to the Medical Records Department

Franklin County Health Dept
Contact: Any Staff 540-484-0292
Open: Monday - Friday - Hours: 8:15 am - 5:00 pm
Website: www.vdh.state.va.us  
Eligibility:  Persons seeking records for themselves or their children
Fee: $.50 per copy
JOB TRAINING
The Franklin Center (formerly Workforce Development Consortium)
Contact: Any Staff 540-483-0179
Website: www.thefranklincenter.org   
Open: Monday - Friday
Eligibility: Must be over 18 years of age 
LEGAL ASSISTANCE
Legal Aid Society of Roanoke Valley
Contact: Any Staff 540-344-2088
Website:  www.valegalaid.org
Open: Monday - Friday - Hours: 8:30 am - 5:00 pm
Eligibility: Residents of Roanoke Valley.  Income eligibility guidelines set by the society.
MEDICAL
Franklin County Free Clinic
Contact: Karen Jones 540-489-7500
Open: Mondays 10:00 am - 7:00 pm, Tuesdays & Thursdays 10:00 am - 3:00 pm (office hours)
          Wednesday 1:30 pm - 3:00 pm (registration)
Eligibility: Must be Franklin County resident, meet income guidelines & have no insurance coverage
*Services provided to men, women & children*
MENTAL HEALTH COUNSELING
Family Services
540-483-4223
E-mail: info@fsrv.org   
Open: Monday & Wednesday 1:00 pm - 5:00 pm (intake hours) Thursday 11:00 am - 4:00 pm
Eligibility: Accepts Medicaid & has a sliding scale fee based on income.
*Also offers an Adult Survivor Group every Thursday.  Must be over 18 for this group.  Each group lasts for 1 1/2 hours and runs for 12 weeks with a 2 week sabbatical, call for more information*

Piedmont Community Services
Contact: Gary House 540-483-0582
Website:  www.piedmontcsb.org
Open: Monday - Friday - Hours: 8:00 am - 5:00 pm
Eligibility: Accepts Medicaid, sliding scale fee based on income, accepts private donations.
*Crisis Intake services, psychiatric services, clinical services case management detoxification, prevention outpatient services, community support case management residential services.  Also offers substance abuse counseling*
MENTORING
Step, Inc.
Contact: Joni Tables 540-483-5142 Ext. 3042
Website: www.stepinc.com       E-Mail: jtables @stepinc.com
Eligibility: Contact Joni for more information
PARENTING CLASSES
 
Family Resource Center
Contact: Donna Ferguson 540-489-1112 Ext. 106
Open: Wednesdays - Classes go from 5:00 pm - 7:00 pm
Eligibility: Classes are free.  Call for more information.

Parent Education Classes (W.A.T.C.H.) -Caps of the Blue Ridge
Contact: Susan Miller 540-484-5566
E-mail: capscag@earthlink.net  
Open: Monday - Friday - Hours: 8:30 am - 5:00 pm
Eligibility: Referred by the courts or walk-in.
*This service is for parents in conflicted relationships with custody, visitation or child support issues*
PRESCRIPTION ASSISTANCE
 
American Cancer Society -Martinsville/Franklin Unit
Contact: Robin Minter 866-638-8944
E-Mail: Robin Minter   
Open: Mon. - Fri. - Hours: 9:00 am - 5:30 pm
Eligibility: Open to all cancer patients
*Provides financial assistance with pain and nausea medications for cancer patients*

MERCK Patient Assistance Program
800-727-5400
WEBSITE: www.merckhelps.com  
Eligibility: Must live in the U. S. and have a prescription for a MERCK medicine from a licensed Doctor.  Do not have insurance or other coverage for your prescription medicine, you have exhausted all other insurance options for coverage and can not afford to pay for your medicine.  Plus you must complete and application and meet income eligibility guidelines.  *You can use the above website to print the required application*

Partnership for Prescription Assistance
Contact: Nicole Pugar 804-648-6299 or 888-477-2669 to apply
E-Mail: Npugar@statepulse.com 
Eligibility: Low income, uninsured, Virginia Residents

Franklin County Free Clinic
Contact: Any Staff 540-489-7500
Open: Monday Walk-in Clinic starts at 4:45 pm, Wed & Thurs 1:00 pm - 5:00 pm (by appt only)
Eligibility: Must be Franklin County residents who are uninsured
PREVENTION PROGRAMS (Sustance Abuse)
Rocky Mount Clinical & Prevention Services
Contact: Terri Crews 540-483-0582
Website:www.piedmontcsb.org     E-mail: munderwood@piedmontcsb.org
Open: Monday - Friday - Hours: 8:00 am - 5:00 pm
Eligibility: Fees are base on income; by referral and walk-ins
SAVINGS PROGRAMS
VIDA 
Contact: Step, Inc. 540-483-5142
Website: www.stepinc.com  
Open: Monday - Friday - Hours: 9:00 am - 4:30 pm
Eligibility: Must be a U. S. Citizen or legal alien, meet the income requirements and have a dependent child, under 18 in household.
*Helps people start saving money toward the purchase of a home, education, or start a new business*
SHELTER (Homeless)
FranklinCountyFamilyResourceCenter
Contact: Any Staff 540-483-5088
Website: www.franklincountyva.org/shelter      E-mail:  Cindy Treadway
Open: Monday - Sunday, 24 hours a day
Eligibility: Women & Children who are either homeless or are victims of domestic violence
Shelter: Emergency 30 day stay
SHELTER (Subsidized)
 
Candlewood Apartments
Contact: Penny 540-483-0321
Open: Monday - Friday - Hours: 9:00 am - 4:30 pm
Eligibility: As required by Landlord

Mountain View Apartments
Contact: Melody Christian 540-483-1339
Open: Monday - Friday - Hours: 9:00 am - 2:00 pm
Eligibility: As required by Landlord
SHELTER (Assistance)
 
SHARE HIP Program
Contact: Any Staff 276-638-7259 E-Mail: hipmartinsville@yahoo.com
Open: Monday - Friday - Hours: 9:00 am - 12:00 pm, 1:00 pm - 4:00 pm
Eligibility: Families & individuals who are homeless or find themselves in a temporary unavoidable housing crisis leading to an eviction notice or foreclosure

PATH/TRRA - Piedmont Community Services
Contact: Jane Sirkel 276-632-2108 Ext. 1116
E-Mail: jsirkel@piedmont.org
Eligibility: Unaccompanied homeless individuals, possess a mental disability. (Do not have to be on disability)
STEP, INC. PROGRAMS
Head Start
Contact: Nailah Cook 540-483-5142
Website:  www.stepinc.com
Open: Monday - Friday, Hours: 9:00 am - 4:30 pm
A comprehensive program that is designed to foster the healthy development of 3 & 4 year old children and prepare children to enter kindergarten.
*Services are provided for low income individuals*

Housing & Weatherization
Contact Person: Barry Dudley 540-483-5142
Website: www.stepinc.com     
Open: Monday - Friday, Hours: 9:00 am - 4:30 pm
A program that provides Weatherization/Low Income Home Energy Assistance Program (LIHEAP), Emergency Heating & Cooling, Section 8 Housing Choice Voucher Program, Indoor Plumbing & Rehabilitation Services, Tenant Based Rental Assistance (PATH/TBRA) and Southeast Rural Community Assistance Project (SERCAP).
*Services are provided for low income individuals*

Supportive Services
Contact Person: Joni Tables 540-483-5142
Website: www.stepinc.com
Open: Monday - Friday, Hours: 9:00 am - 4:30 pm
A program that provides Volunteer Income Tax Assistance, Senior Meals, Community Needs Assessment, Individual Development Account (IDA), Home Ownership Program, Mentoring, Virginia Community Action re-entry system (VA CARES), Homeless Intervention Program (HIP) and Emergency Financial Assistance.
*Services are provided for low income individuals*

Project Discovery
Contact Person: Cheryl Cobbs 540-483-5142
Website: www.stepinc.com
Open: Monday - Friday, Hours: 9:00 am - 4:30 pm
A program that provides tutoring, educational sessions, college visits, SAT preparation and other assistance to middle & high-school students who have aspirations of being a first generation college student.  LIFES Academy (Lessons in Fundamental & Essential Skills) - Provides classroom education for local special needs students.
*Services are provided for low income individuals*
STRESS & ANGER MANAGEMENT
 
Franklin County Family Resource Center
Contact: 540-483-5088
Website: www.franklincountyva.org/shelter      E-mail: Cindy Treadway
Open: Meets Thursdays - Hours: 6:00 pm - 7:00 pm
Eligibility: Clients of the Shelter and community residents, classes run for 6 weeks, you must enter class at the beginning (for Women only)
SUPPORT GROUPS
 
Franklin County Family Resource Center
Contact: Any Staff 540-483-5088
Website:   www.franklincountyva.org/shelter      E-mail: Cindy Treadway
Open: Meets every Monday - Hours: 6:00 pm - 7:00 pm
Eligibility: Clients of the Shelter and Community residents (For Women Only)

Piedmont Community Services
Contact: Any Staff 540-483-7220
Open: Monday - Friday - Hours: 8:00 am - 5:00 pm
Eligibility: For families affected by mental health problems, substance abuse & mental retardation

Family Services of Roanoke Valley
540-483-4223
Open: Meets every Thursday - Hours: Last for 1 1/2 hours and runs for 12 weeks with a 2 week sabbatical
Eligibility: Free service, must be 18 or older

Commonwealth Catholic Charities, Campbell Office
820 Campbell Avenue SW, Roanoke, VA  24016
Adoption, IFS, SVP, 540-344-5107
Counseling, 540-344-5107 or 800-974-4494
Pregnancy Counseling, 540-344-2749
Pregnancy Hotline, 800-296-2367, FAX 540-344-2748

Commonwealth Catholic Charities, Connections Office
302 McClanahan St. SW, Roanoke, VA  24014-1769
Foster Care, 540-342-0411 or 800-342-0420
Pregnancy Hotline, 800-296-2367, FAX 540-342-3307

American Cancer Society -Martinsville/Franklin Unit
Contact: Robin Minter 866-638-8944
E-Mail: robin.minter@cancer.org
Open: Mon. - Fri. - Hours: 9:00 am - 5:30 pm
Eligibility: Open to all cancer patients, free service
*Also offers Rehabilitation*

Carilion Hospice Services of Franklin County
540-489-6503
E-mail: lbryant@carilion.com 
Open: Monday - Friday - Hours: 8:00 am - 4:30 pm
Eligibility: Life expectancy of 6 months or less if disease takes its normal course. Will accept Medicaid, Medicare, Private Insurance. No one is refused based on their insurance of lack of it.
TRANSPORTATION
 
American Cancer Society -Martinsville/Franklin Unit
Contact: Robin Minter 866-638-8944
E-Mail:  robin.minter@cancer.org
Open: Mon. - Fri. - Hours: 9:00 am - 5:30 pm
Eligibility: Open to all cancer patients
Fees: None

Dept. of Medical Assistance Services
Contact: Any Staff 888-338-4579
Open: Mon. - Fri. - Hours 8:00 am - 5:00 pm
Eligibility: Must be on Medicaid or Virginia Premier
VISION ASSISTANCE
Lions Club
Contact: Raymond Williams 540-483-1596
Eligibility: Based on income, uses free clinic guidelines - $100.00 cap per client
MISCELLANEOUS RESOURCES
Virginia Dept for the Deaf & Hard of Hearing
Contact:804-662-9502 (V/TTY) or 800-552-7917 (V/TTY)
Website:  www.vddhh.org
E-Mail: ddhhinfo@ddhh.state.va.us 
Eligibility:  Contact VDDHH for more information on services, eligibility, etc.
*Provides communication, outreach, and technological services to individuals and their families who are deaf or hard of hearing*

Voice of the Blue Ridge
Contact: Any Staff 540-985-8900 or 540-985-8992
*Organization that helps people who cannot read newspapers or magazines because of physical impairments such as partial vision loss, blindness or stroke.  Material is translated into audio form.*