Non-Profit Agencies
Virginia Information Referral
Contact: 2-1-1
Huge database of community resources for Virginia Residents
BUDGETING | |
Franklin County Family Resource Center Contact: Cindy Treadway 540-483-5088 Website: www.franklincountyva.org/shelter E-mail: Cindy Treadway Open: Mon-Fri Hours: 9:00 am - 4:30 pm Eligibility: Must be a resident of the Shelter | |
CAMPS | |
CampTreehouse - Carilion Hospice Service Contact: Carilion Hospice Service 540-224-4753 Open: Camp takes place in April Eligibility: This camp is for children ages 6 - 17 years of age who have had a loved one die. Fee: $40.00 per camper or $120.00 maximum per family *Scholarships can be requested* | |
CLOTHING | |
Red Valley United Methodist Church Open: Saturdays - Hours: 9:00 am - 1:00 pm Eligibility: None *Clothing for Men, Women, Children & Babies* Henry Fork Center Contact: Susan Putnam 540-483-2819 Open: Some Mondays & Saturdays (varies) - Hours: 8:00 am - 1:00 pm Eligibility: None *Clothing for Men, Women, Children & Babies* St. James Community Center 540-365-0760 Open: Wednesdays - Hours: 11:00 am - 2:00 pm Eligibility: None *Clothing for Men, Women, Children & Babies* Discounted - Goodwill Industries 540-483-9217 Open: Monday - Sunday - Hours: Mon-Sat 8:00 am - 9:00 pm, Sun. 12:00 pm - 8:00 pm *Carry a wide variety of used clothing, furniture, etc., at discounted prices. Open to everyone* | |
DENTAL | |
Franklin County Dental Clinic Contact: Franklin County Health Dept. 540-484-0292 Open: Monday - Friday - Hours: 8:15 am - 12:00 pm. 1:00 pm - 5:00 pm Eligibility: You must live in the counties of Franklin, Henry, Patrick or the City of Martinsville. You do not have any dental insurance. You must bring proof on income for entire household. Persons 18 and older pay a $10.00 flat fee plus any chares they incur which must be paid at time of visit. *Dental care for men, women and students in the 9th grade or higher* | |
DISASTER | |
American Red Cross Contact: Any Staff 540-483-5621 or 540-985-3560 Open: 7 days a week - Hours: 24 hours a day Eligibility: Victim of a disaster | |
EDUCATION | |
Franklin County Adult Education Center Contact: Any Staff 540-483-0179 Open: Monday - Friday - Hours: Mon. Tues. Wed. Thurs 8:30 am -8:30 pm, Fri. 8:30 am-12:00 pm Eligibility: Must be over 18 years of age English as a Second Language Cross Point Community Church Contact: David Jones 540-489-5683 Open: Classes are held Sunday 8:30 am - 9:30 am and Wednesday 6:30 pm - 8:00 pm Eligibility: None, Free Service After School Programs | |
EMPLOYMENT FOR DISABLED INDIVIDUALS | |
Department of Rehabilitative Services Contact: Any Staff 800-552-5019 Website: www.vadrs.org Open: Monday - Friday - Hours: 8:30 am - 5:00 pm Eligibility: Disabled individuals only | |
FINANCIAL AID | |
American Cancer Society - Martinsville/Franklin Unit Contact: Robin Minter 866-638-8944 Open: Mon. - Fri. - Hours: 9:00 am - 5:30 pm Eligibility: Open to all cancer patients Fees: None American Red Cross Contact: Any Staff 540-985-3560 Open: 7 days a week Eligibility: Military Families American Red Cross Contact: Tonya Williams 540-985-3560 Website: www.roanokevalleyredcross.org Open: Mon. - Fri. - Hours: 8:00 am - 5:00 pm Eligibility: For victims of natural disasters or fire Franklin County Department of Social Services Contact: Receptionist 540-483-9247 Website: www.dss.state.va.us Open: Mon. - Fri. - Hours 8:30 am-5:00 pm Eligibility: Based on income, residents of Franklin County Helping Hands of Franklin County Contact: Dr. Sam Campbell 540-483-2387 Open: Tuesdays & Thursdays - Hours: 9:00 am - 1:00 pm (by appointment only) Eligibility: Must be a resident of Franklin County *Help with budgeting also provided* Ram House Contact: Any Staff 540-345-8850 Open: Monday - Friday - Hours: 8:00 am - 4:00 pm Eligibility: Must live in NW or SW Roanoke or have a referral from their local Social Service Agency Salvation Army Contact: Any Staff 540-483-1775 Open: Monday, Wednesday, Friday - Hours 8:30 am - 5:00 pm Eligibility: Franklin County Residents St. Johns Contact Sarah 540-343-9341 Open: Tuesday mornings only - Hours 9:00 am until funds run out (lines start forming at 7:00 am) Eligibility: Must be in need *Financial Assistance for men & women who have cut off notices on electric bills or have eviction notices* Step, Inc. Contact: Any Staff 540-483-5142 Website: www.stepinc.com Open: Mon. - Fri. - Hours: 8:30 am-4:30 pm Eligibility: Income & other requirements (as requested) | |
FOOD | |
God's Provision Contact: Joyce White 540-483-0726 Eligibility: Income Requirements Gogginsville United Methodist Church Contact: Brad Dulaney 540-483-3626 Eligibility: Determined on an Individual Basis St. James Community Center Contact: Kitty Martin 540-365-0760 Open: Wednesday - Hours: 11:00 am - 2:00 pm Eligibility: Based on need; once a month only Red Valley United Methodist Church Contact: Bev Flowers 540-721-2275 Open: 2nd & 4th Tuesday night of each month - Hours: 6:15 pm - 7:15 pm Eligibility: Call for requirements Heavenly Manna Contact: Joyce Sigmon 540-483-9832 Open: Monday - Hours: 10:00 am - 5:00 pm Eligibility: Income Based Church of God Contact: Frances or Bertha Kay 540-365-0753 Open: Can call anytime Eligibility: Must call Share Host Food Program Location - Red Valley United Methodist Church Contact: Selena Slate 540-721-4882 Eligibility: Must do 2 hours community service & pay set fee of $17.00 & choose between 2 food packages (packages vary) Accepts: Food Stamps, Debit Cards, Cash or checks *Economically priced food packages: for interested individuals* Share Host Food Program Location - Vision of Hope Contact # 1: Fannie Botts 540-493-1515 Contact #2: Rose Page 540-482-0107 Eligibility: Must do 2 hours community service and pay a set fee of $17.00 & choose between 2 food packages (packages vary) Accepts: Food Stamps, Debit Cards, Cash or checks *Economically priced food packages: for interested individuals* | |
FURNITURE | |
Discounted - Goodwill Industries 540-483-9217 Open: Monday - Sunday - Hours: Mon-Sat 8:00 am-9:00 pm, Sun. 12:00-8:00 pm *Carry a wide variety of used clothing, furniture, etc., at discounted prices. Open to everyone* | |
GOVERNMENT | |
Social Security Administration Contact: Any Staff 800-772-1213 Website: Social Security Administration Open: Monday - Friday - Hours: 9:00 am - 4:00 pm Eligibility: U. S. Citizens Disability Open: 7 days a week - Hours: 24 hours a day Eligibility: As determined by the Social Security Administration Virginia Dept of Health Contact: Any Staff 804-662-6200 Website: Virginia Dept. of Health Open: Monday - Friday - Hours: 8:00 am - 4:45 pm Eligibility: Vital Records are available to immediate family members only with a valid ID. Fee: $12.00 per copy Virginia Dept of Motor Vehicles Contact: Customer Service Rep. 866-368-5463 or 800-435-5137 Website: DMV Open - Monday - Friday - Hours 9:00 am - 5:00 pm, Saturday 8:00 am - 12:00 pm Eligibility: Individuals who are residents of Virginia Driver's License Eligibility: Must be 16 yrs. 3 months or older, have 2 proofs of identity, one proof of legal presence, one proof of VA residency, pass examination and vision test. *Individuals 19 and under must have successfully completed a state approved drivers' education program* Fees: Vary | |
HOTLINES | |
CONTACT of Martinsville/Henry County Contact: Robin McCoy 540-489-5490 E-Mail: contactmhc@earthlink.net *Offers a free 24-hour helpline, crisis line, and information and referral line for residents of Franklin County, Patrick County, Martinsville and Henry County* Family Help Line 540-483-1234 Website: www.franklincountyva.org/shelter E-Mail: Cindy Treadway *24 hour crisis & information and referral line for victims of Domestic Violence and/or Homelessness* Virginia Family Violence & Sexual Assault Hotline 800-838-8238 *Support, information and referrals* | |
IMMIGRATION | |
Catholic Diocese of Richmond Contact: Any Staff 540-342-7561 Open: Monday - Friday - Hours: 9:00 am - 5:00 pm Eligibility: Services for Immigrants or Refugees National Immigration Law Center Contact: Any Staff 213-639-3900 Website: www.nilc.org Open: Monday - Friday - Hours: 9:00 am - 5:00 pm (Pacific Time) Eligibility: Low Income Immigrants Virginia Poverty Law Center Contact: Any Staff 804-782-9430 Website: www.vplc.org Open: Monday - Friday - Hours: 8:30 am - 5:00 pm Eligibility: Based on Income ASISTA Website: www.asistaonline.org Eligibility: Provide assistance to immigrant women with domestic violence issues Aydua, Inc., 202-387-4848 Website: www.ayudainc.org Open: Monday - Friday - Hours 9:00 am - 5:00 pm Eligibility: For immigration services there is an initial fee of $20.00. Fees for domestic violence services are on a sliding scale depending on your income. Fees can be waived in certain circumstances. | |
IMMUNIZATION RECORDS | |
Children's Clinic Contact: Any Staff 540-483-2849 Open: Monday - Friday - Hours: 9:00 am - 12:00 pm, 1:00 pm - 4:00 pm Eligibility: Parents/Guardians whose child is a patient or received immunization there Carilion Medical Associates Contact: Medical Records 540-484-4800 Open: Monday - Friday - Hours: 8:30 am - 12:30 pm, 1:30 pm - 4:45 pm Eligibility: Individuals must sign a record release and fax it to the Medical Records Department Franklin County Health Dept Contact: Any Staff 540-484-0292 Open: Monday - Friday - Hours: 8:15 am - 5:00 pm Website: www.vdh.state.va.us Eligibility: Persons seeking records for themselves or their children Fee: $.50 per copy | |
JOB TRAINING | |
The Franklin Center (formerly Workforce Development Consortium) Contact: Any Staff 540-483-0179 Website: www.thefranklincenter.org Open: Monday - Friday Eligibility: Must be over 18 years of age | |
LEGAL ASSISTANCE | |
Legal Aid Society of Roanoke Valley Contact: Any Staff 540-344-2088 Website: www.valegalaid.org Open: Monday - Friday - Hours: 8:30 am - 5:00 pm Eligibility: Residents of Roanoke Valley. Income eligibility guidelines set by the society. | |
MEDICAL | |
Franklin County Free Clinic Contact: Karen Jones 540-489-7500 Open: Mondays 10:00 am - 7:00 pm, Tuesdays & Thursdays 10:00 am - 3:00 pm (office hours) Wednesday 1:30 pm - 3:00 pm (registration) Eligibility: Must be Franklin County resident, meet income guidelines & have no insurance coverage *Services provided to men, women & children* | |
MENTAL HEALTH COUNSELING | |
Family Services 540-483-4223 E-mail: info@fsrv.org Open: Monday & Wednesday 1:00 pm - 5:00 pm (intake hours) Thursday 11:00 am - 4:00 pm Eligibility: Accepts Medicaid & has a sliding scale fee based on income. *Also offers an Adult Survivor Group every Thursday. Must be over 18 for this group. Each group lasts for 1 1/2 hours and runs for 12 weeks with a 2 week sabbatical, call for more information* Piedmont Community Services Contact: Gary House 540-483-0582 Website: www.piedmontcsb.org Open: Monday - Friday - Hours: 8:00 am - 5:00 pm Eligibility: Accepts Medicaid, sliding scale fee based on income, accepts private donations. *Crisis Intake services, psychiatric services, clinical services case management detoxification, prevention outpatient services, community support case management residential services. Also offers substance abuse counseling* | |
MENTORING | |
Step, Inc. Contact: Joni Tables 540-483-5142 Ext. 3042 Website: www.stepinc.com E-Mail: jtables @stepinc.com Eligibility: Contact Joni for more information | |
PARENTING CLASSES | |
Family Resource Center Contact: Donna Ferguson 540-489-1112 Ext. 106 Open: Wednesdays - Classes go from 5:00 pm - 7:00 pm Eligibility: Classes are free. Call for more information. Parent Education Classes (W.A.T.C.H.) -Caps of the Blue Ridge Contact: Susan Miller 540-484-5566 E-mail: capscag@earthlink.net Open: Monday - Friday - Hours: 8:30 am - 5:00 pm Eligibility: Referred by the courts or walk-in. *This service is for parents in conflicted relationships with custody, visitation or child support issues* | |
PRESCRIPTION ASSISTANCE | |
American Cancer Society -Martinsville/Franklin Unit Contact: Robin Minter 866-638-8944 E-Mail: Robin Minter Open: Mon. - Fri. - Hours: 9:00 am - 5:30 pm Eligibility: Open to all cancer patients *Provides financial assistance with pain and nausea medications for cancer patients* MERCK Patient Assistance Program 800-727-5400 WEBSITE: www.merckhelps.com Eligibility: Must live in the U. S. and have a prescription for a MERCK medicine from a licensed Doctor. Do not have insurance or other coverage for your prescription medicine, you have exhausted all other insurance options for coverage and can not afford to pay for your medicine. Plus you must complete and application and meet income eligibility guidelines. *You can use the above website to print the required application* Partnership for Prescription Assistance Contact: Nicole Pugar 804-648-6299 or 888-477-2669 to apply E-Mail: Npugar@statepulse.com Eligibility: Low income, uninsured, Virginia Residents Franklin County Free Clinic Contact: Any Staff 540-489-7500 Open: Monday Walk-in Clinic starts at 4:45 pm, Wed & Thurs 1:00 pm - 5:00 pm (by appt only) Eligibility: Must be Franklin County residents who are uninsured | |
PREVENTION PROGRAMS (Sustance Abuse) | |
Rocky Mount Clinical & Prevention Services Contact: Terri Crews 540-483-0582 Website:www.piedmontcsb.org E-mail: munderwood@piedmontcsb.org Open: Monday - Friday - Hours: 8:00 am - 5:00 pm Eligibility: Fees are base on income; by referral and walk-ins | |
SAVINGS PROGRAMS | |
VIDA Contact: Step, Inc. 540-483-5142 Website: www.stepinc.com Open: Monday - Friday - Hours: 9:00 am - 4:30 pm Eligibility: Must be a U. S. Citizen or legal alien, meet the income requirements and have a dependent child, under 18 in household. *Helps people start saving money toward the purchase of a home, education, or start a new business* | |
SHELTER (Homeless) | |
FranklinCountyFamilyResourceCenter Contact: Any Staff 540-483-5088 Website: www.franklincountyva.org/shelter E-mail: Cindy Treadway Open: Monday - Sunday, 24 hours a day Eligibility: Women & Children who are either homeless or are victims of domestic violence Shelter: Emergency 30 day stay | |
SHELTER (Subsidized) | |
Candlewood Apartments Contact: Penny 540-483-0321 Open: Monday - Friday - Hours: 9:00 am - 4:30 pm Eligibility: As required by Landlord Mountain View Apartments Contact: Melody Christian 540-483-1339 Open: Monday - Friday - Hours: 9:00 am - 2:00 pm Eligibility: As required by Landlord | |
SHELTER (Assistance) | |
SHARE HIP Program Contact: Any Staff 276-638-7259 E-Mail: hipmartinsville@yahoo.com Open: Monday - Friday - Hours: 9:00 am - 12:00 pm, 1:00 pm - 4:00 pm Eligibility: Families & individuals who are homeless or find themselves in a temporary unavoidable housing crisis leading to an eviction notice or foreclosure PATH/TRRA - Piedmont Community Services Contact: Jane Sirkel 276-632-2108 Ext. 1116 E-Mail: jsirkel@piedmont.org Eligibility: Unaccompanied homeless individuals, possess a mental disability. (Do not have to be on disability) | |
STEP, INC. PROGRAMS | |
Head Start Contact: Nailah Cook 540-483-5142 Website: www.stepinc.com Open: Monday - Friday, Hours: 9:00 am - 4:30 pm A comprehensive program that is designed to foster the healthy development of 3 & 4 year old children and prepare children to enter kindergarten. *Services are provided for low income individuals* Housing & Weatherization Contact Person: Barry Dudley 540-483-5142 Website: www.stepinc.com Open: Monday - Friday, Hours: 9:00 am - 4:30 pm A program that provides Weatherization/Low Income Home Energy Assistance Program (LIHEAP), Emergency Heating & Cooling, Section 8 Housing Choice Voucher Program, Indoor Plumbing & Rehabilitation Services, Tenant Based Rental Assistance (PATH/TBRA) and Southeast Rural Community Assistance Project (SERCAP). *Services are provided for low income individuals* Supportive Services Contact Person: Joni Tables 540-483-5142 Website: www.stepinc.com Open: Monday - Friday, Hours: 9:00 am - 4:30 pm A program that provides Volunteer Income Tax Assistance, Senior Meals, Community Needs Assessment, Individual Development Account (IDA), Home Ownership Program, Mentoring, Virginia Community Action re-entry system (VA CARES), Homeless Intervention Program (HIP) and Emergency Financial Assistance. *Services are provided for low income individuals* Project Discovery Contact Person: Cheryl Cobbs 540-483-5142 Website: www.stepinc.com Open: Monday - Friday, Hours: 9:00 am - 4:30 pm A program that provides tutoring, educational sessions, college visits, SAT preparation and other assistance to middle & high-school students who have aspirations of being a first generation college student. LIFES Academy (Lessons in Fundamental & Essential Skills) - Provides classroom education for local special needs students. *Services are provided for low income individuals* | |
STRESS & ANGER MANAGEMENT | |
Franklin County Family Resource Center Contact: 540-483-5088 Website: www.franklincountyva.org/shelter E-mail: Cindy Treadway Open: Meets Thursdays - Hours: 6:00 pm - 7:00 pm Eligibility: Clients of the Shelter and community residents, classes run for 6 weeks, you must enter class at the beginning (for Women only) | |
SUPPORT GROUPS | |
Franklin County Family Resource Center Contact: Any Staff 540-483-5088 Website: www.franklincountyva.org/shelter E-mail: Cindy Treadway Open: Meets every Monday - Hours: 6:00 pm - 7:00 pm Eligibility: Clients of the Shelter and Community residents (For Women Only) Piedmont Community Services Contact: Any Staff 540-483-7220 Open: Monday - Friday - Hours: 8:00 am - 5:00 pm Eligibility: For families affected by mental health problems, substance abuse & mental retardation Family Services of Roanoke Valley 540-483-4223 Open: Meets every Thursday - Hours: Last for 1 1/2 hours and runs for 12 weeks with a 2 week sabbatical Eligibility: Free service, must be 18 or older Commonwealth Catholic Charities, Campbell Office 820 Campbell Avenue SW, Roanoke, VA 24016 Adoption, IFS, SVP, 540-344-5107 Counseling, 540-344-5107 or 800-974-4494 Pregnancy Counseling, 540-344-2749 Pregnancy Hotline, 800-296-2367, FAX 540-344-2748 Commonwealth Catholic Charities, Connections Office 302 McClanahan St. SW, Roanoke, VA 24014-1769 Foster Care, 540-342-0411 or 800-342-0420 Pregnancy Hotline, 800-296-2367, FAX 540-342-3307 American Cancer Society -Martinsville/Franklin Unit Contact: Robin Minter 866-638-8944 E-Mail: robin.minter@cancer.org Open: Mon. - Fri. - Hours: 9:00 am - 5:30 pm Eligibility: Open to all cancer patients, free service *Also offers Rehabilitation* Carilion Hospice Services of Franklin County 540-489-6503 E-mail: lbryant@carilion.com Open: Monday - Friday - Hours: 8:00 am - 4:30 pm Eligibility: Life expectancy of 6 months or less if disease takes its normal course. Will accept Medicaid, Medicare, Private Insurance. No one is refused based on their insurance of lack of it. | |
TRANSPORTATION | |
American Cancer Society -Martinsville/Franklin Unit Contact: Robin Minter 866-638-8944 E-Mail: robin.minter@cancer.org Open: Mon. - Fri. - Hours: 9:00 am - 5:30 pm Eligibility: Open to all cancer patients Fees: None Dept. of Medical Assistance Services Contact: Any Staff 888-338-4579 Open: Mon. - Fri. - Hours 8:00 am - 5:00 pm Eligibility: Must be on Medicaid or Virginia Premier | |
VISION ASSISTANCE | |
Lions Club Contact: Raymond Williams 540-483-1596 Eligibility: Based on income, uses free clinic guidelines - $100.00 cap per client | |
MISCELLANEOUS RESOURCES | |
Virginia Dept for the Deaf & Hard of Hearing Contact:804-662-9502 (V/TTY) or 800-552-7917 (V/TTY) Website: www.vddhh.org E-Mail: ddhhinfo@ddhh.state.va.us Eligibility: Contact VDDHH for more information on services, eligibility, etc. *Provides communication, outreach, and technological services to individuals and their families who are deaf or hard of hearing* Voice of the Blue Ridge Contact: Any Staff 540-985-8900 or 540-985-8992 *Organization that helps people who cannot read newspapers or magazines because of physical impairments such as partial vision loss, blindness or stroke. Material is translated into audio form.* |