Social Services

image previewThe Franklin County Department of Social Services is one of 120 local departments in Virginia's public social services system. The Department is an agency of county government which administers federal, state, and local public assistance and social work service programs.

Adult Protective Services, Food Stamps, Medicaid, and Assistance Services
11161 Virgil H. Goode Hwy
Rocky Mount, VA 24151
PHONE: 540-483-9247  FAX: 540-483-1933

Child Protective Services, Foster Care and Adoption Services
139 East Court Street
Rocky Mount VA 24151
PHONE: 540-483-9247  FAX: 540-483-6851

Director of Social Services, Administration Services, Foster Care Prevention, CPS Ongoing, Adult Services, Adult Protective Services and CSA
120 East Court Street
Rocky Mount VA 24151
PHONE: 540-483-9247  FAX: 540-483-0095


Our offices are open Monday - Friday 8:30a.m. - 4:30p.m. except when closed in observance of a county holiday. County Holidays

Our mission is to protect the vulnerable, promote self sufficiency or maximum economic independence, and prevent negative social outcomes for the residents of Franklin County.

In accordance with federal law and U. S. Department of Agriculture policy, this institution is prohibited from discrimination on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability. 

To file a complaint of discrimination, write to the USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TTY).


Energy Assistance Program runs from October 14, 2014 through November 14, 2014. Crisis Program runs from November 1, 2014 through March 16, 2015. Applications can be picked up at Social Services beginning October 14, 2014. You can also apply online at the CommonHelp website.

Walk in applicants for expedited SNAP services will only be seen Monday, Tuesday, Thursday and Friday from 8:30 a.m. to 12:30 p.m. Otherwise, an appointment will have to be scheduled.

CommonHelp - CommonHelp  is a web-based system that allows Virginia citizens 24/7 easy access to screen and apply for Cash Assistance (TANF), Child Care Services, Energy Assistance (Fuel, Crisis and Cooling), Food Assistance (SNAP) and Medical Assistance. You can also renew your eligibility and report changes for all programs noted on the CommonHelp website.  

The Work Requirement or Able Bodied Adults Without Dependents became effective October 1, 2013. The work requirement mandates that all persons who are able to work must be working or actively engaged in a work activity in order to receive SNAP.

Virginia Freedom of Information Advisory Council Information