https://www.211virginia.org/consumer/index.php
WHEN YOU NEED ANSWERS
2-1-1 is an easy to remember phone number connecting people with free information on available community services. When you dial 2-1-1, a trained professional will listen to your situation and suggest sources of help using one of the largest databases of health and human services in Virginia. Nonprofit organizations and federal, state and local government agencies are included in the database and you can access services in your community and statewide.
During times of disaster 2-1-1 VIRGINIA will provide an additional channel of communication for citizens of the Commonwealth. Working with local and state emergency management and disaster response officials, 2-1-1 VIRGINIA will provide:
▪ Accurate and up-to-date information on community and regional response
▪ Volunteer and donation coordination
▪ Crisis intervention and human services coordination
▪ Access to disaster support services during the entire recovery process
Whether you need help or want to provide help, 2-1-1 is the fast, free and confidential way to locate hundreds of services in your community. When you dial 2-1-1, you will be connected to a trained professional, who can provide referrals for health and human services, including:
▪ Basic human needs: food banks, shelters, rent or utility assistance
▪ Physical and mental health resources: Medicaid, Medicare, pre-natal care, children’s health insurance programs, crisis intervention, support groups, counseling, alcohol and drug rehabilitation
▪ Work initiatives: educational and vocational training programs, English as a second language classes, job training, General Educational Development (GED) preparation, financial and transportation assistance
▪ Support for seniors and those with medical, respite care, home health care, transportation and recreation disabilities: Area Agencies on Aging, independent living centers, adult day care, meals at home, respite care, home health care, transportation and recreation
▪ Support for children, youth and families: After-school programs, tutoring, mentorship programs, family resource centers, protective services, counseling, early childhood learning programs, child care referral centers, and recreation
▪ Volunteering in your community: Volunteer centers, mentorship opportunities, locations to donate food, clothing, furniture, computers and other items