Recently, a Franklin County mother couldn’t wait for rescue to arrive. She called 911 and thanks to Dispatcher Creighton’s assistance, this baby boy made his entrance into this world safely.
Franklin County Communications started using Emergency Medical Dispatch (EMD) on November 5, 2018. EMD provides dispatchers with a series of questions to ask, and then lists pre-arrival instructions to give callers who are experiencing medical emergencies. Our 9-1-1 telecommunicators are both EMD and CPR certified. They can assist callers with anything from how to control a bleed, how to administer an epi-pen to someone in anaphylaxis, give direction to someone on how to administer Narcan for a drug overdose, provide guidance to assist in childbirth, and walk someone through CPR instructions all over the telephone. Our telecommunications must also continue training through out the year to maintain their certifications.
It is important to note that Emergency Medical Dispatchers are not Physicians, Nurses, or Paramedics. They cannot offer medical advice or diagnose conditions.
Pictured (left to right): Dr. Layne MD, FACEP; Deputy Director Cundiff; Communications Officer Creighton; Major Sigmon